List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Consult with client and assess hair. | 1.1.Access and review any existing client hair reformation history or create for new clients. 1.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl or wave. 1.3.Discuss client preferences, and expectations of desired degree of relaxation of curl or wave using visual aids to assist. 1.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment. 1.5.Visually and physically examine and analyse client hair characteristics and condition. 1.6.Identify contraindications to proceeding with chemical reformation treatment and explain any present to client. 1.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair straightening treatments appropriate for the client. 1.8.Obtain client agreement to proceed with recommended straightening services. |
2. Select products and prepare for service. | 2.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of straightening chemicals. 2.2.Select chemical straightening, relaxing and matching neutralising products according to hair analysis to achieve desired degree of relaxation of curl or wave. 2.3.Select and prepare equipment according to product instructions and relaxation methods to be used. 2.4.Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service. 2.5.Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage. 2.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety. |
3. Apply chemical straightening and relaxing products. | 3.1.Maintain client and operator comfort and safety throughout reformation service according to organisational procedures. 3.2.Apply pre-process fillers according to product instructions, where consistent with hair analysis. 3.3.Apply chemical straightening product evenly in a predetermined pattern and gently comb hair without stretch. 3.4.Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired degree of relaxation is achieved. 3.5.Prior to final development, gently smooth hair in a predetermined pattern using recommended smoothing technique indicated in product instructions. |
4. Rinse, neutralise and condition hair. | 4.1.Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals. 4.2.Complete the rebonding process using recommended smoothing technique indicated in product instructions. 4.3.Measure, apply and process neutralising products, according to product instructions. 4.4.Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time. 4.5.Apply conditioning products, according to product instructions. 4.6.Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures. |
5. Review service and provide home care advice. | 5.1.Review service outcomes against client expectations and confirm client satisfaction with degree of relaxation of curl or wave. 5.2.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance. 5.3.Reach agreement with client on proposed solutions through positive and open communication. 5.4.Advise on after service maintenance and recommend home care products. 5.5.Update client history to include full details of reformation service. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
consult with at least four clients, each with different hair straightening needs, and cumulatively complete these treatments which consistently achieve the planned degree of hair straightening or relaxation and without hair breakage:
chemical treatments on untreated natural curly or wavy hair
chemical treatments on chemically treated hair
chemical treatments on strong or resistant natural curls
for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate chemical straightening treatments:
hair and scalp condition
hair texture
hair density
hair porosity
degree of curl or wave
length of hair
effects on hair of previous chemical services
record the following details of the chemical straightening service in the history for each client serviced:
pre-service hair analysis
contraindications
desired degree of relaxation
products, strengths and processing times used
straightening methods used
degree of relaxation achieved
recommended home care products.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
key characteristics and interrelationships of the elements and principles of hair design and use in achieving hair straightening and relaxation effects;
elements of hair design:
line
shape
direction
size
texture
colour
principles of hair design:
balance
gradation
repetition
contrast
harmony
dominance
unity
hair biology, at an elementary level of understanding:
main functions and role of hair
main factors contributing to degree of curl or wave in hair
structure and cellular features of hair and hair follicles
process of hair growth and the hair growth cycle
characteristics of normal and damaged hair
physical effects of chemical products and treatments on the skin
main structure, functions and role of the skin and glands:
skin surface anatomy
major epidermal appendages and dermal structures
major cells of the epidermis
role of vascular, connective and nervous tissue in the dermis
distribution and development of skin glands
production, composition and functions of sebum
production, composition and functions of eccrine and apocrine sweat fluids
basic concepts of cosmetic chemistry, as they apply to effective and safe use of chemical straightening products:
bonds
molecules
chemical compounds
chemical change
neutralisation
acids and bases
pH
at an elementary level of understanding, the chemical and physical effects on hair structure and bonds, texture and curl or wave of:
protein fillers
chemical straightening and relaxing products
post-process conditioners
neutralisers
application of heat
key factors that influence degree of relaxation achieved:
hair porosity
hair condition
degree of initial curl or wave
product type and strength
processing time
environmental humidity
smoothing and re-bonding methods
contraindications to using chemical hair straightening products:
abnormal scalp conditions, including broken or weeping areas of skin
hair or scalp damage from previous chemical hair treatments
highly porous hair
resistant hair
organisation’s chemical hair straightening products range:
strengths and formulation
product purpose
action on the hair
application instructions
processing times
role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
basic aspects of local government, state or territory health regulations applicable to providing chemical hair reformation services
industry practices and organisational procedures for:
client comfort and safety with particular emphasis on:
using gown and towels to protect client clothes
application of barrier creams to face and neckline
avoiding product contact with eyes
avoiding hair breakage by application 1cm from hair root
monitoring client scalp comfort and condition
work health and safety for providing chemical hair straightening treatments, with particular emphasis on:
avoiding product contact with operator eyes and skin
avoiding inhalation of fumes during product preparation and application
using correct posture and adjusting height of client chair to avoid fatigue and injury
using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury
minimising wastage of chemical straightening products
water efficiency
waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.
Skills must be demonstrated in a hairdressing or barbering environment; this can be:
a hairdressing or barbering industry workplace or
a simulated hairdressing or barbering workplace, set up for the purpose of skills assessment that provides services to paying members of the public.
Assessment must ensure use of:
paying clients with different hair straightening requirements; these can be:
clients in a hairdressing or barbering industry workplace, or
clients in a simulated hairdressing or barbering workplace within a training organisation who have the expectation that the services provided reflect those of a commercial business
sufficient client traffic to allow for prioritisation of tasks so that clients are serviced effectively in a logical sequence
activities that require the individual to work with commercial speed, timing and productivity to:
deal with multiple tasks simultaneously
complete client services within designated timeframes that reflect accepted industry practice
a ventilated product preparation area with:
preparation benches
product storage areas including secure storage for hazardous substances
washing up sink with hot and cold running water for cleaning equipment
operator hand washing facilities:
basin with hot and cold running water
liquid soap
single use towels or hand dryer
a diverse professional range of chemical straightening products of various strengths to include:
pre-process fillers
curl relaxers for chemically treated hair
hair straighteners for untreated naturally curly or wavy hair
hair straighteners for strong or resistant natural curls
neutralisers
a hairdressing or barbering services workstation with this equipment and consumables:
one mirror per workstation
one adjustable client services chair per workstation
one blow dryer per workstation
clean client gowns or wraps
clean client towels
one operator trolley per workstation stocked with:
applicator brushes
cotton wool
medium-toothed combs with even edges
plastic bowls
straightening boards
personal protective equipment:
apron
disposable safety masks or safety goggles
rubber or disposable gloves
skin barrier cream
a basin services area with:
shampoo back wash basins with hot and cold running water and adjustable temperature controls
shampoo hoses or spray attachments
client shampoo chairs or couches
clean client gowns or wraps
clean client towels
a diverse professional range of:
pre-process shampoos and softeners
post-process conditioning products
product:
instructions
Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content
template client history records
organisational procedures for:
client comfort and safety
work health and safety for providing chemical straightening treatments
waste minimisation
water efficiency
disposal of hazardous and other waste.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:
hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and
have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or
have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.